HELP CENTER

FAQ'S

Order number

After placing the order you will receive a Purchase Confirmation email with your Order Number (alphanumeric code that begins with L)

In case you do not receive this confirmation, we suggest:

Check your SPAM tray to ensure that notifications about your order have not been received there. Find the sender info@belovecraft.com

You can locate your Order Number in " My Account "

Tracking on third party pages

BeLovecraft offers this Global Tracking Tool for all orders and elements that make up your order in one place. However, if you wish to track your order directly with the local delivery company.

Check your tracking number in My Account .

Identify the format of your guide

Delivery time

Shipping is totally free for orders with discount LEVEL 1 to 5.

Due to high order demand and intervening holidays, orders may take up to 7-10 business days to prepare.

Shipping time 5 to 9 business days.

Shipping Policies

Split shipping

The products that make up your order may be sent from different centers and, therefore, may be delivered separately and in different terms.

Check " My Account " for the tracking numbers for each of them.